Frequently Asked Questions
Q. How Long has Action Toys been in business?
A. Action Toys is a family-owned business based on Long Island, New York. We've been in the toys and collectibles business for over 25 years.
Q. Do you have a physical store location?
A. No. We started out as a catalog-only business, shipping merchandise to satisfied customers all over the world. We established our web site in 1999, and have been building our online inventory ever since. At last count, we have well over 20,000 items in our online store!
Q. How secure is your web site?
A. Since almost the time we first went online, our site has been built on the Miva Merchant platform - one of the most secure and stable e-commerce platforms in existence. The folks at Miva are constantly upgrading their product to ensure that your data is safe with us!
Q. What is your return/refund policy?
A. We want you to be happy with your purchase so you keep coming back - so we'll work hard in the event that returns, refunds or exchanges are needed. For more information on our shipping and return policy, please refer to our Shipping and Return Policy Page.